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Collection agency

NCB Management Services on your credit report

Reviewed · 3 sources

Short answer

NCB Management Services is a collection agency. On a credit report it can also appear as NCB Management Services, Inc., NCB. You have the right to ask it to validate a debt, and to dispute anything on your credit report that is inaccurate.

Who NCB Management Services is

NCB Management Services identifies itself as a debt collector. It lists an address in the Trevose, Pennsylvania area and its site does not say what types of accounts it collects.

How its accounts show on your credit report

NCB's site tells consumers to send account-specific requests, including document requests and cease-communication requests, to its mailing address. Keep a copy of anything you send in case its entry on your report needs a dispute later.

Complaints to the CFPB

The Consumer Financial Protection Bureau's public complaint database lists 2,155 complaints naming NCB Management Services received from October 1, 2025 to September 30, 2026. The most common issues: attempts to collect debt not owed; took or threatened to take negative or legal action; written notification about debt. The CFPB publishes complaints without verifying every claim in them. See the complaints.

How to ask NCB Management Services to validate a debt

Mail written requests to NCB Management Services, Inc., One Allied Drive, Trevose, PA 19053, the address its site gives for account-specific requests. Customer inquiries: 1-800-828-1110. To stop email, it lists [email protected].

Ask within 30 days of the first notice and the collector has to pause collecting until it sends verification. The letter builder writes a validation request for free.

What to do if this name is on your report

  1. Pull all three reports. Get them free at AnnualCreditReport.com and find the account, its balance and its date of first delinquency.
  2. Check the dates and the amount. A collection can report for 7 years from the original delinquency, not from when the collector bought it. A newer date can mean re-aging.
  3. Ask for validation if you don't recognize it. Send the request in writing and keep a copy.
  4. Dispute what is wrong. Dispute with each bureau that shows an inaccurate item, and with the collector directly.
  5. Decide on payment with the facts in hand. Read should you pay a collection before you agree to anything.

Guides that go deeper

Sources

  1. Consumer Complaint Database API, company "NCB Management Services Inc.", complaints received 2025-10-01 to 2026-09-30, Consumer Financial Protection Bureau
  2. NCB Management Services home page, NCB Management Services
  3. 12 CFR 1006.34: Notice for validation of debts, eCFR

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