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Debt buyer and collection agency

National Credit Adjusters on your credit report

Reviewed · 4 sources

Short answer

National Credit Adjusters is a debt buyer and collection agency. On a credit report it can also appear as National Credit Adjusters, LLC, NCA. You have the right to ask it to validate a debt, and to dispute anything on your credit report that is inaccurate.

Who National Credit Adjusters is

National Credit Adjusters describes itself as a licensed receivables management organization that purchases and services consumer credit accounts. The CFPB's 2018 action lists its products as debt collection and short-term, small-dollar credit.

How its accounts show on your credit report

Because NCA both buys accounts and places them with other collectors, the agency calling you may not be the company listed on your report. Ask who owns the debt now in your validation request.

Complaints to the CFPB

The Consumer Financial Protection Bureau's public complaint database lists 3,496 complaints naming National Credit Adjusters received from October 1, 2025 to September 30, 2026. The most common issues: attempts to collect debt not owed; took or threatened to take negative or legal action; written notification about debt. The CFPB publishes complaints without verifying every claim in them. See the complaints.

Public enforcement actions

DateAgencyWhat happened
July 13, 2018CFPBThe CFPB found that collectors NCA placed accounts with overstated balances and threatened lawsuits and arrest; NCA was ordered to pay a $500,000 civil money penalty and its former owner was barred from the debt collection business. Read it

How to ask National Credit Adjusters to validate a debt

NCA lists PO Box 3023, Hutchinson, KS 67504, phone 888-768-0674, and an online dispute form at consumer.nationalcreditadjusters.com/dispute/.

Ask within 30 days of the first notice and the collector has to pause collecting until it sends verification. The letter builder writes a validation request for free.

What to do if this name is on your report

  1. Pull all three reports. Get them free at AnnualCreditReport.com and find the account, its balance and its date of first delinquency.
  2. Check the dates and the amount. A collection can report for 7 years from the original delinquency, not from when the collector bought it. A newer date can mean re-aging.
  3. Ask for validation if you don't recognize it. Send the request in writing and keep a copy.
  4. Dispute what is wrong. Dispute with each bureau that shows an inaccurate item, and with the collector directly.
  5. Decide on payment with the facts in hand. Read should you pay a collection before you agree to anything.

Guides that go deeper

Sources

  1. Consumer Complaint Database API, company "National Credit Adjusters, LLC", complaints received 2025-10-01 to 2026-09-30, Consumer Financial Protection Bureau
  2. National Credit Adjusters, LLC and Bradley Hochstein (2018), Consumer Financial Protection Bureau
  3. National Credit Adjusters home page, National Credit Adjusters
  4. 12 CFR 1006.34: Notice for validation of debts, eCFR

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