Debt buyer and collection agency
National Credit Adjusters on your credit report
National Credit Adjusters is a debt buyer and collection agency. On a credit report it can also appear as National Credit Adjusters, LLC, NCA. You have the right to ask it to validate a debt, and to dispute anything on your credit report that is inaccurate.
Who National Credit Adjusters is
National Credit Adjusters describes itself as a licensed receivables management organization that purchases and services consumer credit accounts. The CFPB's 2018 action lists its products as debt collection and short-term, small-dollar credit.
How its accounts show on your credit report
Because NCA both buys accounts and places them with other collectors, the agency calling you may not be the company listed on your report. Ask who owns the debt now in your validation request.
Complaints to the CFPB
The Consumer Financial Protection Bureau's public complaint database lists 3,496 complaints naming National Credit Adjusters received from October 1, 2025 to September 30, 2026. The most common issues: attempts to collect debt not owed; took or threatened to take negative or legal action; written notification about debt. The CFPB publishes complaints without verifying every claim in them. See the complaints.
Public enforcement actions
| Date | Agency | What happened |
|---|---|---|
| July 13, 2018 | CFPB | The CFPB found that collectors NCA placed accounts with overstated balances and threatened lawsuits and arrest; NCA was ordered to pay a $500,000 civil money penalty and its former owner was barred from the debt collection business. Read it |
How to ask National Credit Adjusters to validate a debt
NCA lists PO Box 3023, Hutchinson, KS 67504, phone 888-768-0674, and an online dispute form at consumer.nationalcreditadjusters.com/dispute/.
Ask within 30 days of the first notice and the collector has to pause collecting until it sends verification. The letter builder writes a validation request for free.
What to do if this name is on your report
- Pull all three reports. Get them free at AnnualCreditReport.com and find the account, its balance and its date of first delinquency.
- Check the dates and the amount. A collection can report for 7 years from the original delinquency, not from when the collector bought it. A newer date can mean re-aging.
- Ask for validation if you don't recognize it. Send the request in writing and keep a copy.
- Dispute what is wrong. Dispute with each bureau that shows an inaccurate item, and with the collector directly.
- Decide on payment with the facts in hand. Read should you pay a collection before you agree to anything.
Guides that go deeper
- Debt validation: your right to make a collector prove the debtFederal law gives you 30 days after a collector's validation notice to dispute in writing and force it to pause. How the clock works and what to send.
- What debt collectors can and can't do under the FDCPA and Reg FFederal limits on debt collectors: the 7-in-7 call rule, 8 a.m. to 9 p.m. hours, work and social media limits, email opt-outs, and cease letters.
- The statute of limitations on debt, and how a payment can reset itA statute of limitations limits when a collector can sue, not whether it can ask you to pay. How the clock starts, how it can restart, and what Reg F bans.
- Should you pay a collection account? How to decidePaying a collection doesn't remove it, and the score effect depends on the model. How to decide, what to verify first, and how to pay safely.
Sources
- Consumer Complaint Database API, company "National Credit Adjusters, LLC", complaints received 2025-10-01 to 2026-09-30, Consumer Financial Protection Bureau
- National Credit Adjusters, LLC and Bradley Hochstein (2018), Consumer Financial Protection Bureau
- National Credit Adjusters home page, National Credit Adjusters
- 12 CFR 1006.34: Notice for validation of debts, eCFR
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