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Collection agency

IC System on your credit report

Reviewed · 4 sources

Short answer

IC System is a collection agency. On a credit report it can also appear as I.C. System, Inc., IC System Correspondence. You have the right to ask it to validate a debt, and to dispute anything on your credit report that is inaccurate.

Who IC System is

IC System is a collection agency that says it has operated for more than 85 years as a family-owned business. It collects past-due accounts for healthcare, dental and veterinary practices, utilities, schools, government, banks and credit unions, phone companies and small businesses. That mix means its accounts are often smaller service bills.

How its accounts show on your credit report

IC System reports for its clients, so the entry names IC System as the collector and the client as the creditor. Its consumer page offers an online dispute form in addition to mail.

Complaints to the CFPB

The Consumer Financial Protection Bureau's public complaint database lists 7,959 complaints naming IC System received from October 1, 2025 to September 30, 2026. The most common issues: attempts to collect debt not owed; took or threatened to take negative or legal action; written notification about debt. The CFPB publishes complaints without verifying every claim in them. See the complaints.

How to ask IC System to validate a debt

IC System's consumer page lists a dispute address: IC System Correspondence, P.O. Box 64319, St. Paul, MN 55164-0319. General mail goes to 444 Highway 96 East, P.O. Box 64378, St. Paul, MN 55164-0378. Phone lines are 866-628-7811 for medical accounts and 800-279-7244 for other accounts.

Ask within 30 days of the first notice and the collector has to pause collecting until it sends verification. The letter builder writes a validation request for free.

What to do if this name is on your report

  1. Pull all three reports. Get them free at AnnualCreditReport.com and find the account, its balance and its date of first delinquency.
  2. Check the dates and the amount. A collection can report for 7 years from the original delinquency, not from when the collector bought it. A newer date can mean re-aging.
  3. Ask for validation if you don't recognize it. Send the request in writing and keep a copy.
  4. Dispute what is wrong. Dispute with each bureau that shows an inaccurate item, and with the collector directly.
  5. Decide on payment with the facts in hand. Read should you pay a collection before you agree to anything.

Guides that go deeper

Sources

  1. Consumer Complaint Database API, company "I.C. System, Inc.", complaints received 2025-10-01 to 2026-09-30, Consumer Financial Protection Bureau
  2. IC System home page, IC System
  3. Consumer help, IC System
  4. 12 CFR 1006.34: Notice for validation of debts, eCFR

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