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Collection agency

Fair Collections & Outsourcing on your credit report

Reviewed · 3 sources

Short answer

Fair Collections & Outsourcing is a collection agency. On a credit report it can also appear as Fair Collections & Outsourcing, Inc., FCO, FCO Holding, Inc.. You have the right to ask it to validate a debt, and to dispute anything on your credit report that is inaccurate.

Who Fair Collections & Outsourcing is

Fair Collections & Outsourcing (FCO) is a Maryland-based debt collector and a subsidiary of FCO Holding, Inc., according to the CFPB's 2019 complaint against the company. Its own website blocks automated reading.

How its accounts show on your credit report

The CFPB alleged FCO kept furnishing information that consumers said resulted from identity theft and did not reasonably investigate disputes. If an FCO entry stems from identity theft, the FCRA identity theft block is the tool built for that case.

Complaints to the CFPB

The Consumer Financial Protection Bureau's public complaint database lists 1,949 complaints naming Fair Collections & Outsourcing received from October 1, 2025 to September 30, 2026. The most common issues: attempts to collect debt not owed; false statements or representation; written notification about debt. The CFPB publishes complaints without verifying every claim in them. See the complaints.

Public enforcement actions

DateAgencyWhat happened
September 25, 2019CFPBThe CFPB sued FCO Holding, its subsidiaries and CEO in federal court in Maryland over dispute handling and continued furnishing of information consumers said resulted from identity theft; a stipulated judgment entered in October 2021 requires an $850,000 civil money penalty. Read it

How to ask Fair Collections & Outsourcing to validate a debt

Send a written validation request to the dispute address on FCO's validation notice before the validation period end date shown there.

Ask within 30 days of the first notice and the collector has to pause collecting until it sends verification. The letter builder writes a validation request for free.

What to do if this name is on your report

  1. Pull all three reports. Get them free at AnnualCreditReport.com and find the account, its balance and its date of first delinquency.
  2. Check the dates and the amount. A collection can report for 7 years from the original delinquency, not from when the collector bought it. A newer date can mean re-aging.
  3. Ask for validation if you don't recognize it. Send the request in writing and keep a copy.
  4. Dispute what is wrong. Dispute with each bureau that shows an inaccurate item, and with the collector directly.
  5. Decide on payment with the facts in hand. Read should you pay a collection before you agree to anything.

Guides that go deeper

Sources

  1. Consumer Complaint Database API, company "FAIR COLLECTIONS & OUTSOURCING, INC.", complaints received 2025-10-01 to 2026-09-30, Consumer Financial Protection Bureau
  2. FCO Holding, Inc. et al. and Michael E. Sobota (2019), Consumer Financial Protection Bureau
  3. 12 CFR 1006.34: Notice for validation of debts, eCFR

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