RealPage (LeasingDesk Screening) on your credit report: what this inquiry means

Who RealPage (LeasingDesk Screening) is

RealPage, Inc. provides consumer data and resident screening to rental property owners and managers through its LeasingDesk screening service. The CFPB lists the company as Real Page, Inc. (LeasingDesk), so either name can appear on a report or a denial letter.

Is it a hard or soft inquiry?

The landlord's screening setup decides whether any bureau credit pull is coded hard or soft. Rental inquiries aren't part of FICO's shopping grouping, so a hard pull from each apartment application can count on its own.

Why it showed up on your report

You applied for an apartment or renewed a lease at a property that uses RealPage screening.

Why it can show more than once

Applying to several communities that use RealPage can produce a LeasingDesk entry for each application.

How to check that you authorized it

1. Match the date to your apartment search and application receipts.
2. Ask the property whether it screens through RealPage or LeasingDesk.
3. Request your LeasingDesk file to see which properties pulled it.

How to reach RealPage (LeasingDesk Screening)

Contact RealPage through its consumer page, by phone or by mail for one free report every 12 months. The CFPB lists RealPage as offering a freeze; ask Consumer Relations how to place it.

Guides that go deeper

• What each apartment application costs your creditLandlord credit checks can be hard or soft, and FICO doesn't group rental inquiries the way it groups loan shopping. Ask these questions before you pay.
• What landlords see when they check your creditMany landlords buy a tenant screening report that goes beyond your credit score. What it contains, who sells it, and how deposits and guarantors work.
• Specialty consumer reports: ChexSystems, tenant screening and moreBanks, landlords, insurers, and utilities often check reports you've never seen. Who keeps them, how to get yours free, and how to fix errors in them.
• Hard vs. soft inquiries: which credit checks count against youA hard inquiry comes from a credit application and can trim your score. A soft one never does. A table of the common checks, gray zones included.