Credit glossary

Credit counseling

Definition

Guidance from a counselor, usually at a nonprofit agency, on budgeting, debt and credit, sometimes leading to a debt management plan.

The CFPB describes credit counseling organizations, usually nonprofits, as advising on money and debts and helping with a budget, often free or at low cost, though counselors may charge for some services. Some offer debt management plans or workshops. Before filing for bankruptcy, the FTC says you must get credit counseling from a government-approved organization within six months beforehand.

The FTC's warning signs are worth knowing by heart: an agency that promises to fix everything, charges before helping, charges for basic information, or pushes a debt management plan before reviewing your finances. Ask how counselors are paid, get any fees quoted in writing, and confirm your creditors have accepted a plan before you send payments through it.

Guides that go deeper

Sources

  1. What is credit counseling?, Consumer Financial Protection Bureau
  2. How To Get Out of Debt, Federal Trade Commission

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